SIYAMBONGA DAVID TYALITI

Extract “The first day was relaxed and welcoming with our PMI facilitator inviting us all to introduce ourselves. Then the following day the hard work kicked in and I learned very quickly to work under pressure.

I learnt a lot more than just about call centres, with our course including marketing and other work-related topics. The second week was even more work. In practical situations we were taught how to handle calls and the proper way to speak to customers.

I am now ready to be a productive part of the working world. Thank you PMI.”

1
Jun 2017

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